• weeeeum@lemmy.world
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    10 months ago

    Repair technician here. Yes we get a lot of hps with bad hinges, because they screw that super stiff hinge into the most floppy wet newspaper like piece of plastic possible. 200$ is reasonable because depending which side it’s one you have to completely gut the screen assembly or the keyboard assembly (you use to be able to replace keyboards by themselves now you need to completely gut the whole computer)

    Fuck HP but also fuck a lot of other brands cause they all pull this bullshit (dell, apple, Lenovo, Acer, Asus)

    • Neofox@lemmy.world
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      10 months ago

      That’s a lot of the market right here. What would you recommend being a good laptop brand then?

    • RedReaper@infosec.pub
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      10 months ago

      Company I work at does HP warranty repairs on hehalf of HP and the number of fuckin shattered screens from the shitty plastic hinge screw housing being shorn off was absurd.

      It seems to be the case with a lot of the bezel-less designs, since I know I’ve seen some other brands with the same problem.

      I just hate that they seem to have decided it’s more profitable to just leave the shitty design as-is and deal with the repairs than to actually design that shit better.

      $200 definitely seems reasonable though on part cost alone, since HUs are typically the 2nd most expensive order able part besides the system board itself.