That’s a good point, a lot of people are still on old Avaya or Cisco systems and it was expensive to do that. A lot of cloud providers now don’t charge anything for it.
That’s a good point, a lot of people are still on old Avaya or Cisco systems and it was expensive to do that. A lot of cloud providers now don’t charge anything for it.
Yeah, it’s a feature dubbed “queued callback”. Saves your place, it’s a pretty common request. Customers like Delta, Intuit, Pacific Life, Citibank, Dyson, all use the platform I build (Amazon Connect) and do stuff like that.
Problem is, no one answers a call from an unknown number these days. Some phones are getting smart enough to recognize the number and show that it’s a business, though that’s more anecdotal evidence from my personal device (Pixel Fold with Google Fi carrier).
I sell and build call centers for a living.
Yeah, it’s fake lol. I mean maybe for some businesses it isn’t fake, but usually clients would ask us to make it where “if there’s more than X calls in queue, play the message”. Turns out, there’s always more than X calls in queue. It’s not actually looking at the average.
It’s kinda weird, some things are just always like that, some things clients want to add in because the average user expects it.
Someone wanted a repeat caller to get bumped to the front of the queue. Literally encouraging the “if I hang up and call back I’ll get there sooner” people. Awful.
Amateur move! Gotta be careful around hot sausage splooge.
To my shame, I’m still deeply ingrained in the Google ecosystem. I settled on it like 8-10 years ago and I’m not sure how to dig myself out of this pit. More than Chrome, I heavily use Docs, Sheets, Drive, Wallet, YouTube, Gmail, I even have a Pixel (I hate how bloated Samsung is).
I’ve used Firefox a little for work because of the nice containers feature. Is Google Drive bad too? It’s so easy to share things, I torrent a lot of books and I’ve shared with a bunch of friends, idk if there’s an alternative that others could easily use.
At least it’s drawn to scale, but yeah I get it. Starting at 7k probably makes it easier to read.
The vid has 167k views now, good for him.
What if I call it Tylenol but always buy the generic anyway?
People have lost trademark rights because it’s too ubiquitous.
Aspirin was literally the brand name by Bayer but lost it.
Can you name any US Supreme Court Justices?
I might be a moron, but how can a business be down in revenue but up in profit?
Edit: confirmed moron. Their expenses were just that much lower.
Phone numbers actually can be an identity, but generally that’s just business numbers. There’s also a lot of phone numbers that aren’t cell phones and can’t get texts. It’s a lot easier and cheaper for companies to design one system. Depending on the company, they’ll still do text/email reminders for things. Old people like phone calls, so companies need to know their audience too. Again, cheaper to build a single system, so that tends to be the default.
Source: I design call centers for a living, personally done probably 200+ projects over the years, in banking, insurance, retail, transportation, state/local govt, etc.
When your weapons are dollars, we are woefully ill equipped
Russians and killing their own citizens
Right? What a horrifying metaphor
Sometimes people add stupid stuff to a meme and I just want an easy way to crop it.
MS Paint for me is just an easy crop tool that I can add text to if I want. I understand it’s a garbage tool but it hasn’t changed in 20 years so I don’t need to learn anything new lol.
Normally I’m pasting it in to Slack or similar, not posting it on Lemmy, so in my experience I don’t care or want it to get saved to my computer.
Someone took a screenshot, pasted it into MS Paint, and then forgot to crop it.
Source: personal experience lol
That was one of the craziest reads.