I’m going with this Dell and returning my Lenovo Slim 7 Pro. In my previous thread saying I switched to Windows I read that Dells offer great compatibility. I ordered this Dell XPS 13 and plan on going with Pop OS. Thoughts on this? Good choice?

Edit: Apparently it’s certified with Ubuntu 20.04 LTS. I assume I should go with This particular Ubuntu version then?

  • onlinepersona@programming.dev
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    7 months ago

    If you don’t care about using a webcam (it’s very unstable on linux), the machine is good. However, if you want to use a linux laptop, get a linux laptop, not something conceived for windows with linux as an afterthought. https://linuxpreloaded.com/ has a list of shops that sell linux first hardware

    If you do however insist on buying something that’s windows first, it’s advisable to check the linux hardware database with your model first. For example, here’s the model you’re buying. Somewhat consistently, these components aren’t recognized across distros:

    • Alder Lake Imaging Signal Processor
    • Goodix USB2.0 MISC
    • USB Bridge

    and no webcam is detected at all. Having one of the Dell XPS 13s myself, I’d rather go for a TuxedoComputers laptop if given the choice, but if you don’t have that option and don’t care about the webcam, then it’s good choice.

    CC BY-NC-SA 4.0

    • festus@lemmy.ca
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      7 months ago

      Just want to add that Framework isn’t quite Linux first, more like Linux second / Linux conscious. With some tweaking it works great but there are sometimes little issues that crop up, especially if you’re using the newest machines.

      For example, when I got my Intel 12th gen Framework last year, X was super laggy (opening a terminal and typing a few characters might take several seconds). You’d have to end up disabling some kernel power management setting. That was fixed in later kernel releases and was because it was new hardware, but their focus pre-release was making sure Windows worked well on it, not Linux. Technically even now there’s some kind of conflict between the ambient light sensor and the screen brightness keys and the fix has always been to disable the light sensor, so I’ve never actually used that feature on my laptop (unsure why Windows is unaffected).

      It’s still a great laptop and I absolutely love them, but I think other shops like System76 should get credit for their top-tier Linux support.

    • www-gem@lemmy.ml
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      7 months ago

      What was your issue with the webcam? It may depend on the distro but mine works well even though I almost always use an external camera instead because most webcam quality sucks on any laptop and OS anyway.

      Supporting Linux/open-source companies is certainly a plus. Not that there machines will work better but it makes more sense if you really want to adhere to the global philosophy of open-source. For the record I still didn’t go that route because either I couldn’t find the right machine or the price was significantly higher for similar products and I didn’t take the “risk” to spend more without enough certainty on the build quality. Experience varies and I’m sad to say that I convinced a friend to switch to Linux and he immediately jump on a Tuxedo machine but unfortunately it had a lot of issues out of the box. One remains but I will not blame the company for this one (compatibility with a hiDPI external monitor).

      • onlinepersona@programming.dev
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        7 months ago

        The webcam straight up doesn’t work on ubuntu and debian, which are supposed to be supported. I’ve tried multiple things from around the web (“add this apt repo”, “enable/disable this kernel module”, “use this git repo with dkms”, …) and consistently ran into issues. Now I just use an external camera.
        Other people around me with the same or similar models had the exact same problem and there are many posts online about Dell’s weird camera choice. It sours the experience quite a bit, IMO.

        Tuxedo Computers has been a painless experience for me. Even got a relative one and after updating, everything works without issues and has been for a while now. Haven’t heard any complaints.

        CC BY-NC-SA 4.0

        • www-gem@lemmy.ml
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          7 months ago

          Thanks for sharing your experience. Always interesting to hear how things are (not) working for others. The only negative side of Linux - which is at the same time a good thing in other aspects - is the behavior difference across distros. Arch is working smoothly on the XPS 13 and the Razer Book 13 which is a very similar machine.

          I have no doubt Tuxedo is great. My friend was just not lucky with his laptop. Like any brands there’re various positive and negative stories about their machines. Just here we have different experiences with Dell and Tuxedo. That’s just frustrating when you’re trying to collect info to help you decide on a buy. Ending up with issues while you did your best to prevent them is really a killer to the excitement you should have with your new laptop.